5501 Southwest 29th Street, Suite 1
Topeka, KS 66614
785-215-6658
Fax: 785-215-6673
Appointments
Your scheduled appointment is time reserved specifically for your child. If a cancellation is unavoidable, please call the office at least 24 hours in advance so that we may give that time to another patient. In addition, if you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time. Again, please call at least 24 hours in advance if a cancellation is unavoidable so that we may give the appointment to another patient. One missed appointment without a 24-hour prior notification is considered a "no show" appointment and will result in a $35 rescheduling fee.
We strive to see all patients on time for their scheduled appointment. We make every effort to stay on schedule. There are times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your appointment. We will provide you the same courtesy if your child is in need of emergency treatment. If you have to wait more than 15 minutes, please ask our staff the reason for the delay.
Please plan to arrive 10 minutes or more before your scheduled appointment. This will allow time to complete any additional paperwork so that your child’s appointment can begin on time.
A parent or legal guardian (with official documentation) must be present in the office during the initial examination and / or any filling appointments.
Payment Information
We accept cash, check or credit card (Visa and MasterCard). If you have any questions concerning our fees or methods of payment, please let us know.
In certain unusual circumstances, an account balance may occur. Sunflower Smiles Pediatric Dentistry requires all outstanding balances to be paid in full within 30 days unless other arrangements have been made.
Insurance
As a courtesy to our patients, we will complete insurance claim forms at our expense. A written cost estimate will always be given to you before the service is provided. We will be happy to bill your dental insurance company for services rendered. Your deductible, co-payment and non-covered portions will be calculated and will be due at the time of service. If your insurance company fails to pay our office, then you are responsible for the balance. If you do not have dental insurance, payment of the full cost of treatment is required at the time services are rendered.
There is a variety of dental insurance coverage. Nearly every dental plan limits the amount of money the insurance company will pay for covered services. Coverage is rarely 100 percent. If you have questions about your coverage, please refer these questions to your insurance carrier or to your employer.
Emergency Service
Dental emergencies often occur after regular office hours. For this reason, Sunflower Smiles Pediatric Dentistry maintains a 24-hour emergency service program for our patients. In the event of an accident, dental pain or infection, emergency care is available to you at any time. Please contact us by calling the office at 785-215-6658. Just listen to the message on the answering machine to get the phone number of the doctor on call.
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